Samsung Asia Pte Ltd
Limited Warranty Statement

This limited warranty applies to the product sold by Samsung Authorised Distributors in Singapore (Powermatic Distribution Pte Ltd and Ingram Micro Asia Ltd) with this Limited Warranty Statement.

Your unit and components contained there in are fully warranted against defective material and manufacturing faults under our product warranty guide from the date of purchase.

To obtain warranty protection, notice of the alleged defects must be given promptly upon discovery and this warranty card must be presented with dated proof of purchase (tax invoice/receipt) to our service personnel at the time of service.


Our decision on all questions relating to complaints as a result of defects, either workmanship or materials, shall be conclusive and you shall agree to abide by such a decision. Any unit or defective part which has been replaced shall become our property.

The terms and conditions of this warranty shall be contained exclusively in this document and no other presentation of provision, either written or otherwise, regardless of the origin of the same, shall be accepted as either adding or subtracting from these terms and conditions.

By submitting your unit for repair, you are deemed to have waived any claims of compensation, monetary or otherwise, which you may be entitled to and are deemed to agree to accept any compensation whatsoever, by way of additional repair or otherwise, which in our absolute discretion we may deem fit to offer. The giving of compensation under this paragraph shall be subject to the provisions in this warranty.

Samsung reserves the right to charge a service fee for out of warranty repair/service of any nature and shall not be deemed liable if the conditions are not met.

Samsung reserves the right to change the warranty policies without prior notice.Warranty Period:
Hard Disk Drives - 3 years
Optical Disk Drives - 1 year

The following are not covered under this warranty:

. Any defect caused by the operation outside the usage parameters stated in the user documentation that is supplied together with the product.
. Warranty is null and void if at any one time of the warranty period, any part or parts of the computer are replaced with a part or parts not by Powermatic or the unit has been modified or serviced by anyone other than by Powermatic and Powermatic authorized service provider.
. Defects arising from wear and tear, natural disaster or any other causes and not due to original manufacturer defect.
. Warranty is null and void if the product or the components in the opinion of Powermatic or its agents, are damaged as a result of careless handling, abuse, misuse, negligence, improper installation, failure to observe operating instructions.
. Defects arising from preventive maintenance, such as conditioning hard disk, recovering data from software virus attacks, running hardware diagnostics tests and cleaning that is not carried out by Powermatic.
. Powermatic makes no warranty cover on all bundled products, all accesssories and third party products such as cable, socket, mouse, speakers, keyboard, casing, software and free gifts etc. However, the third party suppliers or publishers may provide their own warranties directly to you.
. Powermatic Distribution Pte Ltd will not be liable for any loss, damage or alteration to:
(1) third party hardware or software,
(2) programs, data or information stored,
(3) any loss or damage arising from the loss of use, loss of profits or revenue, or for any resulting indirect or consequential loss or damage.


Carry-in service and Powermatic Helpdesk are available at the following:

Powermatic Service Centre
135 Joo Seng Road #08-01
PM Industrial Building
Singapore 368363
Operating Hours
Mon - Fri, 9am to 5pm
Closed on Saturday, Sunday & Public Holidays
Contact Number
Tel : (65) 6381 0130

For Technical Support:
Email: support@powermatic.com.sg (support)

IMPORTANT:
Please produce your record of purchase, i.e. sales invoice/receipt whenever your unit requires our service during the warranty period.

Any transportation, custom duties and insurance cost of the product to/from Powermatic are to be covered by purchaser.

 
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